Frequently Asked Questions

FAQs

What shipping options do you offer?

We offer flat-rate international shipping on all orders, no matter where you’re located. Shipping costs are calculated at checkout so there are no surprises, just straight-up delivery to your door.

Can I track my order?

You may be able to depending on what country the order is being shipped too. 

Do you offer any discounts or promotions?

Discounts and promotions are offered periodically and announced through our official channels. Wholesale and bulk pricing is available. Reach out to us directly to discuss options.

How can I contact customer support?

Contact us at help@burnitdown.co , please allow 1-2 business days for a follow up.